Your customers go online more and more. For both their personal but also their business purchases, they discover the convenience and benefits of shopping online. Research shows that, also for B2B companies, online business is growing fast.
If you do not want to lose your clients, it is absolutely vital that you focus on an efficient online sales platform. A B2B web store that helps you to increase revenue. Your profit, and the convenience for your customers, are paramount.
With a well designed website, new customers will find their way to your company. With smart content and well-worded texts you will be found by Google and your website will generate new visitors, potential clients. With a great UX design and clear navigation, your web store will lead your customers through the quotation and ordering process. When they order online, their data will be transferred into all your existing systems.
Your complete client base will have access to their own portal. That way you give them insight in their ordering history, the status of current orders, price, fixed prices, conditions and more. All that your customer needs to order online, fast and easy.
"Your customers go online more and more. For both their personal but also their business purchases, they discover the convenience and benefits of shopping online. Research shows that, also for B2B companies, online business is growing fast."
Our websites have a very complete search functionality. Your customers will find what they are looking for when they search for product code, title, search words, anything. Even though your web store has hundreds or thousands of products, your customer wil not get lost in the amount. Simple but very effective.
Mobile sales is growing, also for B2B companies. Modern websites are excellent for use with computers, tablets and mobile phones. You are ready for the future.
You decide which methods of payment you offer to your clients on your online platform. Pay with creditcard, in advance or rather afterwards with an invoice, whatever suits the current workflow of your company best. You can choose to send invoices through your existing ERP or CRM system, like Unit 4 Agresso, Microsoft Dynamics, SAP, AFAS, or perhaps directly through your new web store. Would you rather have new customers pay in advance the first time, and afterwards pay afterwards with an invoice. That and more is possible.
Perhaps you prefer that not just anyone can see your prices. We have built web stores for dozens of B2B companies and we understand that showing price information can be a sensitive thing. Would you rather show your prices to registered customers only? Or do you use segmented prices for segmented customer groups? Everything is possible.
One of the main differences between B2C and B2B is the ordering proces. Where a typical B2C web store continually communicates "order now", B2B tells a different story. Often, your client will first need a price proposal. We take care of a solution; a complete quotation module that enables you, from your existing backend, to send a quotation to your customer within seconds, that can be converted to an order. No need to send endless emails, call or have a double amount of work. Efficient and fast.
As a B2B company, you can configure your web store to be used by your franchisers. One backend of the website, with multiple storefronts for multiple sellers. Let your resellers decide which products they want to offer by enabling them to configure the visibility per product, all from within their own portal. You will keep oversight and control and give your franchisers a splendid tool to work with.
When you choose for a B2B web store, it is very important that this links seamlessly with your existing CRM or ERP systems. From experience we know that entrepreneurs often are afraid of using too many different systems and create a lack of oversight. Our web stores help you to bring everything together under one system. You will have oversight, control and a very efficient way of working.
Link your complete product assortment live with your ERP system. Let all the information that you already have in your Kerridge K8, Microsoft Dynamics of Vision, Unit 4 Agresso, SAP business one or AFAS profit ERP link directly with your B2B web store. Share texts, images, specifications, delivery times, anything your customers need to close the deal.
Information about your customers is worth gold. Using smart links between your existing ERP and CRM systems and the B2B web store, this information is at your fingertips, and your sales team’s. But only if you wish! When you want to give your sales team limited access to certain information, then that is possible. Using the built-in CRM function of the website, you can easily communicate with your customers, and save the communication for later reference. Good new for both your client and yourself!
Do you work with multiple customer groups and corresponding price deals? Or do you make exceptions for certain clients? With a smart link between your existing systems and your webstore, your clients will automatically see the correct prices. Closing the deal is very easy as no further research is needed.
When you work with quotation software, this can be linked to your new web store. The proposals that you create offline can be processed online, and your customers can easily convert these so that the order can be processed. This link will save massive amounts of work and makes working really efficient.
When an order is placed through your web store, the product stock in your existing ERP system will be changed automatically. And vice versa, when an offline order is placed, the stock on your website will be changed automatically. No extra work for your team, no haziness for your customers.
In one glance, have an overview of the order history per term, per client or per product. Measure it to know it, and our web stores, together with your existing systems, will give you all the numbers and knowledge you need to continue to serve your clients in the best way possible.
"In one glance, have an overview of the order history per term, per client or per product. Measure it to know it, and our web stores, together with your existing systems, will give you all the numbers and knowledge you need to continue to serve your clients in the best way possible."
B2B customers are often long-term, repeat customers who may have specific deals, schedules and set-ups in place with an e-commerce business. For this group, it is paramount to offer functionality that enables the customer to search quickly for new products, re-order previous products in combination with 1-click ordering. Combine that with personalized deals, prices and setups for your B2B customer to create a world-class B2B shopping experience.
Batao builds B2B e-commerce web stores with Magento, the world’s leading and scalable platform for e-commerce. Because of the modular way Magento is set up, and the specific use of special extensions, web stores are developed and custom built, efficiently. Batao works and programs in an ethical way, offers no-nonsense support, is a fan of open source, gives you insight in the development process of your website and always gives you control over completed work.
With over 500 successful custom built solutions for Magento and 8000+ successfully implemented Cart2Quote extensions, Batao has a rich experience in B2B e-commerce and the Magento platform.
Curious as to how a web store can further your business?Contact us